The SLC Resource Service is designed to provide practical support throughout the recruitment, onboarding and assignment lifecycle.

We understand that transformation programmes can be demanding environments for both workers and hiring managers, and our objective is to provide responsive, accessible and people-led support throughout the engagement.

 

Each worker is allocated to a Malikshaw consultant who remains available throughout the assignment.

This includes:

• onboarding assistance
• timesheet and approval support
• payment and payroll queries
• extension discussions and assignment changes
• general worker engagement and issue resolution

Hiring managers also continue to have direct access to Marta and the wider Malikshaw team throughout the engagement.

 

If issues, concerns or changes arise during an assignment, we encourage workers and hiring managers to contact us directly.

The service is designed to support open communication, early intervention and practical resolution wherever possible. Workers are supported throughout the engagement and will always know who to contact for assistance or escalation.

 

Worker wellbeing and assistance

We recognise the importance of supporting workers throughout assignments, particularly within busy transformation and delivery environments. Alongside the operational support outlined above, workers can also talk in a safe environment with a Malikshaw mental health consultant. Where appropriate, workers can then be signposted toward additional wellbeing or mental health assistance services if required.

Malikshaw is Disability Confident Committed and a signatory to the Armed Forces Covenant. This reflects our commitment to inclusive, accessible and supportive engagement with workers, including those who may need adjustments, additional support or clear guidance during the recruitment and assignment process.