Feedback & Improvement

Student Loans Company logo
 
The SLC Resource Service positively welcomes feedback from both SLC staff and workers.
Our objective is to continuously improve the service experience, maintain strong working relationships and respond quickly where improvements or adjustments are identified.
 
Providing feedback
Feedback can be provided at any stage of the recruitment or assignment lifecycle.
This may include feedback relating to:
• recruitment experience
• onboarding
• communication and responsiveness
• worker performance
• assignment support
• timesheets or invoicing
• general service experience
 
Ongoing improvement
The Malikshaw team will regularly seek feedback during onboarding, active assignments and assignment completion stages.
This helps us understand what is working well, identify areas for improvement and ensure the service continues to support SLC operationally and commercially.
 
Open communication
We encourage open and constructive feedback throughout the engagement.
Where issues or concerns are raised, we will work directly with hiring managers and workers to understand the situation and agree appropriate next steps.
 
Contact us
If you would like to provide feedback or discuss any aspect of the service, please contact Marta and the Malikshaw team directly.
marta.ortigas@malikshaw.com
07715 905810
Alternative: +44 (0) 870 042 1430

 


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HEAD OFFICE

Suites 3&4, Brewmaster House,
The Maltings
Victoria Street
St Albans
AL1 3HT
United Kingdom

 

London Office

Hamilton House,
Mabledon Place
London
WC1H 9BB

SAY HELLO

tel: +44 (0) 870 042 1430
fax: +44 (0) 870 471 7610
e: info@malikshaw.com
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