Senior Service Manager
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| Job Type | Contract |
| Location | London |
| Area | London, UK |
| Sector | Central Government |
| Salary | £500 Per Day |
| Start Date | August 31st, 2023 |
| Advertiser | Jack Latter |
| Job Ref | PSR1JP00072218 |
- Description
- The Client:
Our government department client is looking for a Senior Service Manager to join them on an 11 month contract. This position will be hybrid, London.
Job Summary:
- Ongoing integration of service providers with Home Office Operating Models ensuring new / updated services are effectively onboarded as required, ensuring necessary development to support Service integration functions in live developing, implementing, and communicating Service Management and DDaT strategies.
- Ensuring that the customer receives the highest level of service from the Enterprise Services teams and managed suppliers.
- Identifying appropriate internal and external suppliers to deliver services, working with them to agree the approach based on the defined outcomes.
- Effectively engaging with senior stakeholders, both internal and external, to ensure alignment and to manage challenges and escalations from the Service Management teams.
- Having accountability for initiatives that will drive continuous improvement across customer services, whilst protecting the integrity of existing services.
- Making decisions regarding cost reductions and opportunities based on supplier financial performance, subsequently managing suppliers to deliver accordingly.
Our Company:
Malikshaw Interim & Executive is a specialist provider of talent management solutions helping our clients transform the delivery of our public services. As an Equal Opportunities Employer, we combine providing the best talent with delivering diverse, inclusive workforces and particularly encourage applications from candidates who are likely to be underrepresented.? These include people from Black, Asian and minority ethnic backgrounds, disabled people, LGBTQI+ people, and women.
How to Apply:
Please apply through the link provided to send your application directly to the Recruiter managing this assignment.
- Ongoing integration of service providers with Home Office Operating Models ensuring new / updated services are effectively onboarded as required, ensuring necessary development to support Service integration functions in live developing, implementing, and communicating Service Management and DDaT strategies.
