Digital User Researcher
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| Job Type | |
| Location | Inner London: Sanctuary Buildings |
| Area | London, UK |
| Sector | Digital |
| Salary | £450 Ltd |
| Start Date | ASAP |
| Advertiser | Jackie Fielding |
| Job Ref | 29101 |
- Description
- Job Title: Digital User Researcher
IR35 Scope: Out of Scope
CV Submission Deadline: Friday 8th June 2018 @ 13.30
The Maximum Pay Rate/Not including any fees just payable to candidate: £450 Ltd
Location: Inner London: Sanctuary Buildings
Travel: Ad Hoc to other DfE sites
Contract Length: 6 Months
Experience Required
•You will be comfortable working through uncertainty and planning and leading discoveries
•You will want to help the government transform we delivers outcomes to users
•You will have deep expertise and passion for user-centred design
•You will have a broad range of approaches and strategies to working with users to gain a deep understanding of user needs
•You will be adept at working an agile development environment, creating new services as part of a cross-disciplinary delivery team
•You can set direction - making decisions, evaluating impact and contributing to strategy
•You’ll have great communication skills and be confident to participate and engage with the both the most senior stakeholders and end users
•You’ll be able to collaborate with people who don’t have experience of user-centred design and agile and bring them along with you
•You’ll ideally have had previous experience of working on GOV.UK/GDS projects
•You’ll be enthusiastic about building capability in others and contributing to the department’s communities of practice
Key tasks and deliverables
Work with user research lead to plan user research for discovery by defining and implementing a user research strategy, roadmap and plan for the Discovery phase, which would include defining the research approach, advising on sample size and ensuring users/user types are appropriately represented. This will include recruiting users.
Carrying out the research, collaboratively with the Service Designer, Product Manager etc. in the team and communicate findings to colleagues and stakeholders outside the immediate team.
Derive insights, themes and patterns and produce user research findings that identify user needs and feed into hypothesis driven design
Design, execute and analyse research, using appropriate techniques, to deliver actionable insights for delivery teams
Deliver further 6-8 week discoveries
offices as required.
