User researcher
This job does not exist anymore.
Try running a new search or browse our vacancies.
Or fill in the form below to receive job alerts.
| Job Type | |
| Location | London |
| Area | London, UK |
| Sector | Digital |
| Salary | £550 Ltd |
| Start Date | latest 01/09/2018 |
| Advertiser | Jackie Fielding |
| Telephone | 07740107091 |
| Job Ref | DOS/GLA |
- Description
- User Researcher
GLA (Greater London Authority). City Hall, London, The base location of the work will be at City Hall where the consultant will be expected to be onsite for the majority of their work. However, there will be occasions when they will need to work off site within the boundaries of London - e.g. when undertaking sessions in dedicated studios, performing “pop up” research, etc.
Closing date Monday 23 July 4pm
Day rate – up to £550 Ltd
Summary of the work GLA Technology Group wishes to contract with a digital agency to provide a full-time user researcher to be based at City Hall for one year to undertake this important role.
Latest start date Saturday 1 September 2018
Expected contract length 12 months
Security clearance Baseline Personnel Security Standard (BPSS) security clearance
Essential skills and experience
Have baseline Personnel Security Standard (BPSS) security clearance
Have experience of working with multidisciplinary Agile teams
Have experience of owning every stage of research including session planning, script delivering results to a wide variety of stakeholders preparation and undertaking sessions as well as compiling reports
Have experience of leading on recruitment of research candidates
Have experience of working with research candidates spanning a range of demographics ensuring minority / hard to reach groups, such as those with accessibility needs, are represented
Have experience of working in a wide range of contexts including dedicated labs, guerilla testing and onsite research (businesses, user homes, etc)
Have experience of usability testing with a wide variety of prototypes (paper outlines, clickable demos, early software deliveries)
Have experience of using of a wide range of user research tools and techniques (e.g. customer experience mapping, etc)
Have experience of delivering actionable user research insights in every stage of a project including discovery, delivery and post go-live (for continual iterative improvement)
Able to present findings and related design / business recommendations and customer insights to senior decision makers
Have experience of providing value-for-money user research with limited budgets
Have experience of training other members of staff in user research tools and techniques
Keen to evangelise user centered design principles best practice within the GLA
•User research planning and execution with GLA staff, Londoners and other appropriate representatives of users of GLA digital systems
•Communication of research insights to digital product owner and other stakeholders
•Training of GLA on user research tools and techniques
