Senior Digital Service Owner
| Job Type | Contract |
| Location | Salisbury/ Hybrid |
| Area | South West, UK |
| Sector | Defence & Nuclear |
| Salary | £782 Per Day |
| Start Date | June 19th, 2026 |
| Advertiser | Leanne Howlett |
| Job Ref | 7533-PSR1JP00102444 |
| IR35 | Inside |
| Security Clearance | SC |
- Description
- The Client:
A government department client is looking for a Senior Digital Service Owner to join them on a 12 month contract. This position will be based in Salisbury/ Hybrid.
Job Summary:
As a Senior Digital Service Owner, you will lead and be accountable for establishing and implementing the strategy of the digital service portfolio.
The portfolio will be focused either on: AI, cross cutting data, and information management or; Engineering, Research and Science and Technology Data. You will ensure the end-to-end delivery, governance and quality of these services to agreed service levels.
Please note, they reserve the right to reallocate Senior Digital Service Owners to different portfolios as the business need requires.
• Establish and implement a fully functioning multi-service strategy, containing a suite of digital services that deliver against the future and current business needs.
• Work with teams (technical experts and programme, portfolio and project managers) to ensure services are developed, implemented and continually improved in line with business needs.
• Be responsible for the end-to-end management and governance of these services.
• Be responsible for the successful operation and continuous improvement of the services to the required standards and changing needs of the business.
• Act as the escalation point of contact for your IT Digital services.
• Continually monitor, evaluate and report on quality-of-service levels to inform continual improvement plans.
• Create and maintain a supportive stakeholder network using effective communication and influencing them to buy into the strategy.
• Work in an agile manor to manage service change priorities within the service portfolio based on changing requirements.
Essential:
• Significant experience of developing IT digital service strategies that identify (and meet) current and future business needs.
• A strategic mindset who can work with stakeholders and teams to understand business requirements and then deliver into operational reality.
• Demonstrable experience of leading IT services through the entirety of their life cycle, from inception through to adoption, continual improvement and decommissioning.
• Clear experience of leading and managing multiple IT Digital services meeting quality, contractual, KPI and Service Level Agreement-based standards.
• Experience of delivering IT digital services via varying resource models e.g. internal, contracted workers and third-party contracts.
• Experience of negotiating Service Level Agreements, ensuring effective performance of teams and third parties.
• Strong leadership experience with effective interpersonal and communication skills
• Experience and ability to handle conflicting priorities whilst adapting to changing requirements and delivering successfully.
• Ability to work across digital teams, developing roadmaps and translating into initiatives that deliver business value and impact.
• ITIL (Information Technology Infrastructure Library) level 3 certified (or equivalent experience)
• Agile working e.g. PMI-Agile Certified Practitioner, Professional Scrum Master I (PSM I) or similar
An active SC clearance is required for this role. At a minimum, candidates must be eligible and willing to undergo security clearance. Due to the short-term nature of the contract and the urgency of the requirement, the client may prioritise applicants who already hold active SC clearance and meet all essential criteria.
Our Company:
Malikshaw Interim & Executive is a specialist provider of talent management solutions helping our clients transform the delivery of our public services. As an Equal Opportunities Employer, we combine providing the best talent with delivering diverse, inclusive workforces and particularly encourage applications from candidates who are likely to be underrepresented. These include people from Black, Asian and minority ethnic backgrounds, disabled people, LGBTQI+ people, and women.
How to Apply:
Please apply through the link provided to send your application directly to the Recruiter managing this assignment.
Disability Confident:
As a member of the disability confident scheme, the Client guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group.
Armed Forces Covenant:
As a member of the Armed Forces Covenant, the Client guarantees to interview all veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group.
If you qualify for any of the above, please notify us on your covering letter and your recruiter will confirm if the client is a member. We will then be in touch to discuss your suitability and arrange your Guaranteed Interview.
Should you require reasonable adjustments at any point during the recruitment process or if there is a more accessible way for us to communicate, please do let me know.
