Service Catalogue Analyst
| Job Type | Contract |
| Location | Milton Keynes or London/ Hybrid |
| Area | South East, UK |
| Sector | Digital Tech: IT Ops |
| Salary | £350 Per Day |
| Start Date | July 6th, 2026 |
| Advertiser | Priyanka Dubey |
| Job Ref | 7560-PSR1JP00103935 |
| IR35 | Inside |
| Security Clearance | SC |
- Description
- The Client:
A government client is looking for a Service Catalogue Analyst to join them on a 6 month contract. This position will be based in Milton Keynes or London/ Hybrid.
Job Summary:
The Service Catalogue Analyst is a role within the IT Service Management department of IDD reporting into the Senior Service Catalogue Manager.
The Service Catalogue Analyst supports the maintenance of the IDD Service Catalogue, providing accurate information on the offerings available, as well as their expected lead times.
The primary purpose of this role is to ensure that all IT services provided by the organisation are accurately documented, easily accessible, and consistently updated. This involves creating and maintaining a comprehensive catalogue of services, which includes detailed descriptions, service levels, and any associated costs.
The Service Catalogue Analyst works closely with various stakeholders, including IT teams, service owners, and business units, to gather and validate information about the services offered. They also ensure that the service catalogue aligns with the organisation's overall IT strategy and business objectives. By doing so, they help improve service delivery, enhance customer satisfaction, and support decision-making processes.
Essential
- Show an awareness of different products and services.
- Identify and engage with users or stakeholders to collate user needs evidence.
- Understand and define research that fits user needs.
- Use quantitative and qualitative data about users to turn user focus into outcomes.
- Work independently, share information and assist others with requests for service.
Desirable
- ITIL Foundation is a desirable qualification for this role. Successful candidates will be expected to gain ITIL Foundation within their probation period.
An active SC clearance is required for this role. At a minimum, candidates must be eligible and willing to undergo security clearance. Due to the short-term nature of the contract and the urgency of the requirement, the client may prioritise applicants who already hold active SC clearance and meet all essential criteria.
Our Company:
Malikshaw Interim & Executive is a specialist provider of talent management solutions helping our clients transform the delivery of our public services. As an Equal Opportunities Employer, we combine providing the best talent with delivering diverse, inclusive workforces and particularly encourage applications from candidates who are likely to be underrepresented. These include people from Black, Asian and minority ethnic backgrounds, disabled people, LGBTQI+ people, and women.
How to Apply:
Please apply through the link provided to send your application directly to the Recruiter managing this assignment.
If you qualify for any of the above, please notify us on your covering letter and your recruiter will confirm if the client is a member. We will then be in touch to discuss your suitability and arrange your Guaranteed Interview.
Should you require reasonable adjustments at any point during the recruitment process or if there is a more accessible way for us to communicate, please do let me know.
- Show an awareness of different products and services.
