Application Operations Engineer
| Job Type | Contract |
| Location | Exeter/ Hybrid |
| Area | South West, UK |
| Sector | Digital Tech: IT Ops |
| Salary | £530 Per Day |
| Start Date | July 27th, 2026 |
| Advertiser | Ashley Price |
| Job Ref | 7598-PSR1JP00103411 |
| IR35 | Inside |
| Security Clearance | SC |
- Description
- The Client:
A government client is looking for an Application Operations Engineer to join them on a 12 month contract. This position will be based in Exeter/ Hybrid.
Job Summary:
Supports, manages and maintains a single application or a suite of applications. They maintain services and are responsible for conducting user and security administration. Monitor applications and accountable for batch processes. In some organisations they may carry out the duties of an end user computing engineer, such as fixing technical problems, maintaining hardware and liaising with the Problem or Incident Manager.
Typical Skills:
- Maintain secure configuration and accurate information, controlling IT assets in one or more significant areas, and verifying location and state of assets.
- Manage service components to ensure they meet business needs and performance targets.
- Implement changes and know how to apply change control procedures.
- Develop process efficiency, support specific activities to improve development processes and can spot or identify obvious deficiencies.
- Identify and register incidents allocating it to the appropriate channel.
- Investigate problems in systems, processes and services, with an understanding of the level of a problem.
- Assist in technical support activities and carry out agreed / routine maintenance and administration tasks.
- Understanding of the role of testing and how it works. Identify needs and engage with users or stakeholders to collate user needs evidence.
The OPV Team provide support for multiple platforms that Operational Meteorologists use to create forecasts. This role is specifically for the Vortex platform which launched in 2025 and will eventually replace the legacy solutions currently in use.
As an Applications Operations Engineer in the OPV Vortex Support Team, you will be part of the team supporting this new platform as it gets developed and increases in use. Specifically, this role will focus on configuring and managing the data products that need to be set up to ensure that Operational Meteorologists can use Vortex.
Your key responsibilities include:
- Configuring products on the Vortex platform
- Using languages such as Handlebars.js/Moustache.js (product template logic) and Typst (product output layouts)
- Using languages such as Handlebars.js/Moustache.js (product template logic) and Typst (product output layouts)
- Supporting the onboarding journey of these products by collaborating with stakeholder including Product Managers and Service Delivery Managers
- Reconfiguring these products once they have been onboarded
- Working as part the team
- Manage Changes, Incidents and Problems using ServiceNow
- Being a member of a multi-disciplinary team as it matures to support the Vortex and its users
- Assisting with testing, verifying and providing feedback on system functionality provided by Vortex development teams when required.
- Assisting with testing, verifying and providing feedback on system functionality provided by Vortex development teams when required.
General skill requirements include:
Configuration Management:
- Maintain secure configurations and accurate information.
Service Availability and Capacity Management:
- Manage service components to ensure they meet business needs and KPIs.
Change Management:
- Implement change requests.
- Apply change control procedures under supervision.
Continual Service Improvement:
- Understand process efficiency improvement techniques and common optimisation approaches.
- Support activities that improve development processes.
- Identify obvious process deficiencies.
Incident Management:
- Identify and log incidents.
- Gather required information and route incidents through the correct channels.
Ownership and Initiative:
- Take ownership of issues until they are resolved, mitigated, or transferred to a new owner.
Problem Management:
- Investigate problems affecting systems, processes, and services.
- Recognise whether problems are strategic, tactical, or operational.
- Contribute to implementing fixes and preventative measures.
Technical Specialism:
- Support technical activities.
- Carry out routine maintenance and administration tasks.
Technical Understanding:
- Ability to develop an awareness of relevant subject matter and a high-level understanding of key concepts.
Testing:
- Execute test scripts correctly under supervision.
- Understand the purpose and role of testing.
User Focus:
- Engage with users and stakeholders to gather evidence of user needs.
- Define and support research activities aligned to user requirements.
- Use qualitative and quantitative user data to drive outcomes
An active SC clearance is required for this role. At a minimum, candidates must be eligible and willing to undergo security clearance. Due to the short-term nature of the contract and the urgency of the requirement, the client may prioritise applicants who already hold active SC clearance and meet all essential criteria.
Our Company:
Malikshaw Interim & Executive is a specialist provider of talent management solutions helping our clients transform the delivery of our public services. As an Equal Opportunities Employer, we combine providing the best talent with delivering diverse, inclusive workforces and particularly encourage applications from candidates who are likely to be underrepresented. These include people from Black, Asian and minority ethnic backgrounds, disabled people, LGBTQI+ people, and women.
How to Apply:
Please apply through the link provided to send your application directly to the Recruiter managing this assignment.
If you qualify for any of the above, please notify us on your covering letter and your recruiter will confirm if the client is a member. We will then be in touch to discuss your suitability and arrange your Guaranteed Interview.
Should you require reasonable adjustments at any point during the recruitment process or if there is a more accessible way for us to communicate, please do let me know.
- Maintain secure configuration and accurate information, controlling IT assets in one or more significant areas, and verifying location and state of assets.
