User Researcher
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| Job Type | |
| Location | Hybrid, London – min 2 days a week in office |
| Area | London, UKSouth East, UK |
| Sector | Digital |
| Salary | up to £600 inside IR35 |
| Start Date | ASAP |
| Advertiser | Jackie Fielding |
| Telephone | 07740 107091 |
| Job Ref | JF/58714 |
- Description
- PSR 58714
Role: User Researcher
Governmet Client
Headcount: 1
Contract Length: 12 months
Location: London – min 2 days a week in office
IR35: In scope
Pay Rate to Candidate: £550-£600/day UMBRELLA
Security Clearance: BPSS but should be eligible to obtain SC
CV Deadline: Monday 1st Aug 4pm
You will have:
● At least 5 years of practical experience of qualitative research methodologies, in
terms of design, execution and analysis
● Experience in taking a lead User Researcher role within a team, setting research
direction and mentoring junior research colleagues
● Experience managing team dynamics and holding sufficient authority to effectively
challenge points of design without alienating individuals
● Experience of working within an agile project environment, and maintaining effective
performance in difficult and challenging circumstances
It would also be desirable to have:
● Practical experience of quantitative research methodologies
● An understanding of service design, visual design, frontend development and agile
methodologies.
Essential
● Demonstrable knowledge, experience in and passion for web user centred design
practices.
● Proven experience of gathering user requirements for web based services.
● Proven experience of managing, executing and analysing usability test and research
sessions.
● Proven experience of working in an agile development environment with User
Experience teams, designers and developers to create new digital products and
services.
● Experience of audience modelling and developing design personas.
● An in- depth understanding of the available research methodologies.
● Demonstrable experience working closely with Service Design and Data Science
teams
Desirable
● Degree in HCI/Usability/Cognitive Psychology/Market Research or related field.
● Experience across web content, tools and transactional services, especially those
with complex user journeys.
● Experience within a research and digital environment.
Person specification- the ideal candidate:
Flexible/adaptable. Adjusts quickly to changing priorities and conditions. Copes
effectively with complexity and change.
Takes responsibility/ownership. Proactively removes blockers to ensure that work
is delivered. Is able to produce significant output with minimal wasted effort.
High standards. Is committed to quality and is therefore willing to challenge
colleagues and to constantly question their own approach.
Openness to criticism and ideas. Draws value from collaboration with others.
Actively seeks input from colleagues and values a multidisciplinary team over
hierarchy.
Strategic thinking and visioning. Able to understand and communicate the big
picture and use it to prioritise and judge impact of smaller tasks and objectives.
Creativity/innovation. Generates new and innovative approaches to problems.
