The SLC Resource Service is designed to be straightforward and easy to use, with direct support available throughout the recruitment, onboarding and assignment process.

The Malikshaw team provides support Monday to Friday, 08:00–18:00.

 

Please contact Marta and the Malikshaw team directly to discuss new requirements, extensions or changes to existing assignments.

We will normally arrange a short Microsoft Teams discussion to fully understand the requirement, agree timelines and confirm the recruitment approach

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CVs are typically provided within 72 hours unless otherwise agreed within the contract or requirement.

Timelines can vary depending on onboarding, approvals and specialist skill requirements; however the service is designed to move quickly and keep hiring managers updated throughout the process.

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Yes. Where appropriate, nominated or known workers can be introduced into the process and managed through the agreed onboarding and approval route.

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The service supports recruitment activity across all SLC locations, including hybrid and remote working arrangements where appropriate.

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Yes. All assignments delivered under the service are managed as Inside IR35 engagements.

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All onboarding is completed electronically using Amiqus.

Workers securely upload identification and screening information directly into the onboarding process, including information required to support BPSS checks.

Amiqus generates a structured PDF audit report which supports completion of the onboarding and screening process.

Hiring managers are kept updated throughout onboarding so there is visibility of progress toward start date readiness.

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Each worker is allocated to a Malikshaw consultant who provides support throughout the assignment.
This includes:

• onboarding support
• timesheet and approval queries
• assignment changes or extensions
• general worker engagement and welfare

Marta and the wider Malikshaw team remain available throughout the engagement to support both workers and hiring managers.

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If there are any concerns regarding performance, attendance or conduct, please contact the Malikshaw team directly.

We will work with hiring managers and workers to understand the issue quickly and agree an appropriate next step or resolution.

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Workers submit weekly timesheets online through Timesheet Portal and hiring managers receive email approval notifications.

Once approved, invoicing, reporting and supplier payment workflows are managed automatically through the system.

Timesheet Portal can be accessed securely at:
malikshaw.timesheetportal.com

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Timesheets are processed weekly each Wednesday.

Once approved, invoicing and supplier self-billing are generated electronically to support accurate and efficient payment processing.

Workers are paid weekly following the agreed payment cycle

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Yes. A wide range of reporting information is available to support budgeting, forecasting, spend tracking and governance requirements.

Please speak to the Malikshaw team if specific reporting views or information are required.

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Where umbrella services are required, Malikshaw works with a carefully selected group of approved FCSA and SafeRec-accredited umbrella providers to support consistency, compliance and worker experience.

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Please call or email Marta and the Malikshaw team directly.

We will work with you to adapt the process and support urgent or changing requirements wherever possible.

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Feedback requests may be issued when workers start assignments, during active engagements and when assignments end.

General feedback and suggestions are welcomed at any time and help us continuously improve the service.

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If you need support or would like to discuss any aspect of the service, please contact Marta and the Malikshaw team directly.