SLC Support & Guidance
The SLC Resource Service is designed to be straightforward and easy to use, with direct support available throughout the recruitment, onboarding and assignment process.
The Malikshaw team provides support Monday to Friday, 08:00–18:00.
FAQs
Who do I contact about a requirement?
Please contact Marta and the Malikshaw team directly to discuss new requirements, extensions or changes to existing assignments.
How quickly can resource be provided?
CVs are typically provided within 72 hours unless otherwise agreed within the contract or requirement.
Can existing or nominated workers be used?
Yes. Where appropriate, nominated or known workers can be introduced into the process and managed through the agreed onboarding and approval route.
What happens during onboarding?
Workers complete onboarding and BPSS screening through the Malikshaw onboarding process using Amiqus.
How do timesheets and approvals work?
Workers submit timesheets online and hiring managers receive email approval notifications. Once approved, invoicing and reporting are managed automatically through the system.
What if priorities or timelines change?
The Malikshaw team will work directly with hiring managers to adapt the process and support urgent or changing requirements wherever possible.
Feedback
We positively welcome feedback from both workers and SLC staff.
Feedback requests may be issued when workers start assignments, during active engagements and when assignments end.
General feedback and suggestions are welcomed at any time and help us continuously improve the service.
Need help?
If you need support or would like to discuss any aspect of the service, please contact Marta and the Malikshaw team directly.
marta.ortigas@malikshaw.com
07715 905810
Backup: +44 (0) 870 042 1430
