Programme Manager
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| Job Type | |
| Location | Newcastle |
| Area | North East, UK |
| Sector | DigitalProgramme & Project Management |
| Salary | £875 Ltd |
| Start Date | 20th June |
| Advertiser | Leanne Howlett |
| Telephone | 07597378032 |
| Job Ref | LH-DOS-PM |
- Description
- Specialist role Programme manager
Summary of the work
The specialist will support the Head of Digital Service Management to set up and lead the Service Management Practice, setting contemporary standards and working practices. Undertake effective knowledge transfer to permanent position when filled.
Latest start date Thursday 20 June 1918
Expected contract length Minimum of three months
Location North East England
Organisation the work is for BPDTS Ltd. BPDTS Ltd is an exciting new company that provides services exclusively to DWP.
Rate £875 LTD
About the work
Early market engagement
Who the specialist will work with
The specialist will support the Head of Digital Service Management to set up the Service Management Practice. There is no current suitable internal resource with the required skills. They will work with counterparts in DWP to build cross-community ways of working, support the organisation’s strategy to increase digital capability and assure delivery of digital services.
What the specialist will work on
1. Support the Head of Digital Service Management to set up and lead the Service Management Practice, setting contemporary standards and working practices.
2. Work with counterparts in DWP to build cross-community ways of working, support organisation’s strategy to increase digital capability and assure delivery of digital services; providing direction and coaching.
3. Work with DWP Practice Leads to develop a deep understanding of customer needs both now and in the future, and define strategic, longer-term view of service demand.
4. Undertake effective knowledge transfer to permanent position when filled.
Address where the work will take place
Newcastle (Benton Park), Blackpool or Manchester however an expectation of significant travel to Newcastle.
Security clearance Baseline Personnel Security Standard
Skills and experience
Buyers will use the essential and nice-to-have skills and experience to help them evaluate suppliers’ technical competence.
Skills and experience
Essential skills and experience
· Demonstrable experience of senior leadership in a digital environment.
· Demonstrable in-depth knowledge and understanding of how a Service Management function operates.
· Demonstrable breadth & depth of technical knowledge in both Digital and Legacy technology environments across the whole life of service delivery.
· Significant technical experience of managing large-scale delivery of digital solutions in a live technical support environment at task level.
· Demonstrable experience of integrating delivery with change, release and support services in both Agile and Waterfall environments to time, budget and quality.
· Demonstrable experience of challenging organisational processes to reduce complexity and optimise delivery flow and service improvement.
· Demonstrable in-depth knowledge and understanding of how a Service Management Framework and DevOps principles and processes are used and evidencing application of this in service delivery, project or programme activities.
Nice-to-have skills and experience
· Experience of contributing to or influencing digital organisational transformation through technology Practices or Communities .
· Experience of using a range of advanced Agile techniques and Agile and Lean tools and in different settings.
· Track record of successfully managing dependencies, risks and issues external to service management and operations support.
