Agile Coach


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https://www.malikshaw.com/job-search/1324/job2019-07-10 14:09:571970-01-01 malikshaw
Job Type
Location Edinburgh
Area Scotland, UK Scotland UK Edinburgh
Sector Programme & Project Management
Salary £450-£500
Start Date ASAP
Advertiser Leanne Howlett
Telephone 07597378032
Job Ref LH-RoS
Description
Job Title               Lean / Agile Coach

Department / Team        IT Development

Reports to           Deputy Digital Director

Number of hours per week         Full time

Location/s           Mainly Edinburgh – some work from Glasgow

 

 

Scope   

Services of an Agency to provide one Lean / Agile Coach and Trainer

Information about the department / team           

The client has 9 software development teams built up over the previous 3 years, delivering valuable software using a range of open-source technology and delivery practices.

There are around 55 developers, 35 testers and Bas and a full complement of POs, PMs, ScrumMasters, specialists and other assorted business and IT people in the Digital Directorate, around 180 people in all. We are growing our permanent capacity in development, but it currently sits at around 30% of our overall membership.

The cross-functional agile teams have historically been aligned to projects, but we are moving towards taking a service-aligned/product management approach. The teams are unevenly distributed between our Glasgow office (St Vincent’s Plaza) and our Edinburgh headquarters (Meadowbank House), with the majority being in Edinburgh, so the bulk of the work will be there.

Role purpose     Experienced practitioners of Lean / Agile are required to support teams in ensuring:



  • Continuous Improvement


  • Improvement of flow and value


  • Introduction of additional lean tools and practices


  • Visibility of work


  • End to end process as opposed to team optimization.


Main duties of the post



  • Nurture an agile culture using techniques from a wide range or agile and lean methodologies and frameworks, but be methodology agnostic.


  • Help to create an open and trust based environment, which enables a focus on delivery and facilitates continuous improvement


  • Assess the culture of a team or organisation and delivery processes in place to identify improvements and facilitate these improvements with the right type of support.


  • Showcase relevant tools and techniques, such as coaching, advising, workshops and mentoring


  • Engage with stakeholders at all levels of the organisation


  • Develop clear lines of escalation, in agreement with senior managers


  • Ensure any stakeholder can easily find out an accurate and current project or programme status, without disruption to delivery


  • Work effectively with other suppliers, departments and agencies


  • Apply best tools and techniques to: team roles, behaviours, structure and culture, agile ceremonies and practices, knowledge transfer and sharing, programme management, cross team coordination, and overall governance of digital service delivery.


  • Ensure key metrics and requirements that support the team and delivery are well defined and maintained


  • Equip staff with the ability to coach others


  • If organisation level, executive coaching on the fundamental considerations of digital service delivery design.


Essential criteria             

Agile and lean experience



  • Deep understanding of different agile and lean approaches and supporting context, such as behaviours, governance, process and culture across: portfolio management, programme and project team approaches


  • Evidence of embedding agile tools and techniques and be able to use the most relevant tools and techniques as needed


  • Understanding of agile product and software development in and the enablers required to cultivate an agile organisation


  • Broad knowledge and understanding of agile product and software development and the enablers required to cultivate an agile organisation is essential.


  • Understanding of agile governance for service design


  • Broad understanding of project and programme management techniques


 

Digital and service experience



  • An excellent understanding of good digital service delivery design


  • Experience of defining appropriate portfolio, programme and project structures in the context of digital services delivery


  • Broad experience of different industries, private and public, transactional digital services, redefining customer interaction and case studies of what good looks like 


Coaching and transformation



  • Demonstrable experience of creating lasting change towards agile and lean ways of working for the better in an organisation


  • Proven ability to quickly assimilate organisational strategy and operating context


  • Ability to showcase relevant tools and techniques, such as coaching, advising, workshops and mentoring


  • Ability to work in environments that are undergoing complex change, working in an iterative manner, evolving conversations and understanding how far to challenge and when


  • Excellent stakeholder management and proven ability to engage and influence all levels of seniority


  • Experience of coaching, developing and delivering training in government


Cultural fit



  • Ability to work as part of a team, collaborating and sharing knowledge and decision making


  • Ability to quickly win trust and influence senior leaders at the highest levels of the organisation


  • Ability to work flexibly, this is a broad brief and the successful Coach will need to be able to work in a fluid and responsive environment


  • Ability to embed rapidly and effectively into diverse project environments, at different stages of delivery and seamlessly moving between projects.


  • Ability to work in environments undergoing complex change


  • Be framework agnostic, use the right tools and techniques for the situation


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