Principal Process and Performance Manager - S2C / CLM Systems Le
| Job Type | Contract |
| Location | Reading/ Hybrid |
| Area | South West, UK |
| Sector | Procurement & Commercial |
| Salary | £82 Per Hour |
| Start Date | October 14th, 2025 |
| Advertiser | Leanne Howlett |
| Job Ref | 7183-PSR1JP00095050 |
| IR35 | Inside |
| Security Clearance | SC |
- Description
- The Client:
A government department client is looking for a Principal Process and Performance Manager - S2C / CLM Systems Lead for a permanent role. This position will be in Reading/ Hybrid.
Job Summary:
The client is looking for someone who’s a seasoned product owner or manager, ideally with experience in tech or SaaS, who can bridge the gap between contract lifecycle management and system configuration for your Jaggaer implementation. They should be able to design processes, create and manage content, and lead the team through the next phase of our transformation. Strong communication, leadership, and analytical skills are a must, and any experience with contract management systems or SaaS configuration would be a real bonus.
Qualifications / Memberships:
- No specific qualifications or memberships listed, but strong product management background required.
Nice to have:
- Relevant professional memberships (e.g. CIPS, APM, PMI, BCS).
Skills:
- Strong leadership & interpersonal skills.
- Excellent communication & presentation.
- Analytical & problem-solving.
- Excellent writing & editing.
- Deep understanding of S2C and CLM processes.
- Deep understanding of UX & user-centred design.
- Able to conduct/analyse user research & usability tests.
- Able to translate outcomes into detailed process & digital requirements.
- Prioritisation & decision-making under pressure.
Nice to have:
- Mentoring and developing teams.
- Familiarity with content delivery across multiple mediums.
- Knowledge management best practices.
Experience:
- 5+ years as Product Owner, Product Manager, or similar in a product-driven environment (ideally tech, SaaS, or digital products).
- Proven delivery of new products with a content focus in transformation programmes.
- Experience creating content strategies.
- Experience collecting, distilling & prioritising user requirements across numerous stakeholders and personas.
- Experience working with cross-functional teams (People, Systems, Data, Change/Comms).
Nice to have:
- Experience with contract lifecycle management systems.
- Experience with digital workspaces (Kahootz).
- Experience configuring SaaS solutions.
Regulatory Requirements:
- None explicitly stated.
Nice to have:
- Awareness of relevant commercial or procurement regulations (E.G. PA23 & NEC3/4).
Other Beneficial Points:
- Ability to prioritise features and manage product release.
- Stakeholder engagement at all levels.
- Experience in defining KPIs and reporting progress.
- Ability to make tough prioritisation decisions and trade-offs.
Nice to have:
- Experience with guided journeys and content delivery plans.
- Familiarity with MS Office and video content delivery mediums.
- Experience conducting content audits and maintaining style guides.
An active SC clearance is required for this role. At a minimum, candidates must be eligible and willing to undergo security clearance. Due to the short-term nature of the contract and the urgency of the requirement, the client may prioritise applicants who already hold active SC clearance and meet all essential criteria.
Our Company:
Malikshaw Interim \& Executive is a specialist provider of talent management solutions helping our clients transform the delivery of our public services. As an Equal Opportunities Employer, we combine providing the best talent with delivering diverse, inclusive workforces and particularly encourage applications from candidates who are likely to be underrepresented. These include people from Black, Asian and minority ethnic backgrounds, disabled people, LGBTQI+ people, and women.
How to Apply:
Please apply through the link provided to send your application directly to the Recruiter managing this assignment.
Disability Confident:
As a member of the disability confident scheme, the Client guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group.
Armed Forces Covenant:
As a member of the Armed Forces Covenant, the Client guarantees to interview all veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group.
If you qualify for any of the above, please notify us on your covering letter and your recruiter will confirm if the client is a member. We will then be in touch to discuss your suitability and arrange your Guaranteed Interview.
Should you require reasonable adjustments at any point during the recruitment process or if there is a more accessible way for us to communicate, please do let me know.
- No specific qualifications or memberships listed, but strong product management background required.
